Manuals & videos
These are only available in Dutch. Go to manuals & videos
Devices
Can I borrow e-books to read on my e-reader?
You can read the e-books on most e-readers. Only the Kindle e-readers of Amazon are not compatible. A limited number of obsolete e-readers are unusable. You need an e-reader with wifi or a computer with internet connection to add books to your e-reader.
Can I borrow e-books and read them on my smartphone or tablet?
Yes, if you can install the Cantook app on your smartphone or tablet. The app is available for iOS, Android and Amazon tablets (but not the e-readers).
Can I borrow e-books to read on my computer?
Yes, go to e-boeken.bibliotheek.be, log on with your Mijn Bibliotheek-profile and read online.
On how many devices can I read e-books?
With one account you can read e-books on seven different devices.
Borrowing / returning
How many e-books can I borrow?
You can borrow three e-books at a time.
What is the loan period for an e-book?
The loan period is three weeks. You can't renew, but you can't return too late either.
How do I return an e-book?
The e-book automatically disappears from your library after six weeks. If you want to return it earlier, you can do so by using the ‘return’ button.
Do the e-books disappear automatically from my device when the loan period expires?
Yes, the return of the e-bools takes place fully automatically. If you wish to return them earlier, you can do so by using the ‘return’ button.
Do I pay a late fee if I return the book too late?
Since you cannot return it overdue, you will never need to pay a fine. After six weeks, the book is automatically removed from your library.
Can I read an e-book abroad?
Yes. But you will need an internet connection to download a book.
Reservations
How many e-books can one borrower reserve?
You can reserve up to three e-books.
Are reservations free of charge?
Yes.
How long does a reservation remain available?
A reservation stays available for three days. When a reserved e-book becomes available and you have borrowed fewer than three titles, the e-book is automatically lent to you.
Renewals
Can I extend my loan period? How many times? Is it free of charge?
You cannot extend the loan period. If you have not finished reading your e-book after six weeks and no one has reserved it, you can immediately borrow it again.
Collection
Why can't I find a particular e-book?
The digital collection has been compiled by the five participating libraries. The collection naturally does not include all the e-books on the market, but a paper version of the book you seek may be available in the library.
Can I make a suggestion for a book acquisition?
Yes, just as with the paper collection, you can also make purchase suggestions for e-books in the library where you are a member.